We take the protection of your personal data seriously and handle your information in accordance with the EU General Data Protection Regulation (GDPR) and applicable Kenyan data protection laws.

1. Data Controller

Kenia Rafikis Ltd.
P.O. Box 543, Ukunda, Kenya
Phone: +254 726 047 451 / +254 714 720 151
Email: info@africandreamcottages.com

2. What Data We Collect

We may collect and process the following data when you use our website or contact us:

• Name, address, and contact details
• Booking and enquiry information
• Communication data (emails, messages, forms)
• Technical data (IP address, browser, device information)
• Usage data (website activity, access times)

3. Purpose of Processing

We use your data only for:

• Handling enquiries and bookings
• Providing and managing your stay
• Communication with guests
• Ensuring website security
• Basic analytics to improve our services

4. Legal Basis

We process your data based on:

• Contract fulfilment (Art. 6(1)(b) GDPR)
• Legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR)
• Your consent, where applicable (Art. 6(1)(a) GDPR)

5. Data Sharing

We do not sell your data. Data is only shared when necessary to:

• Process bookings (e.g. payment providers, email services)
• Comply with legal obligations
• Operate our website (hosting providers under data processing agreements)

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. You can disable cookies in your browser settings at any time.

7. Data Retention

We only store personal data as long as necessary for the purposes stated above or as required by law.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

9. Contact

For any questions regarding data protection, please contact us at:
info@africandreamcottages.com